Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

PIAC calls for greater transparency—and fewer barriers to grocery savings

Ottawa – The Public Interest Advocacy Centre (PIAC) recently commented on the Competition Bureau’s consultation, Behind the price tag: Examining the food supply chain. The Competition Bureau is examining how the food supply chain operates to identify how greater competition can improve outcomes for Canadians at the grocery store. PIAC’s submission focused on retail pricing […]

Apology, clarification, and systemic challenges facing PIAC

PIAC has been fighting on behalf of consumers for 50 years. We are incredibly proud of that history and the many victories we have secured for all Canadians. But while this work is important, it is also under-funded, under-resourced and increasingly complicated. It is in that context that the Board of Directors of PIAC would […]

PIAC Granted Leave to Intervene in Supreme Court of Canada Appeal Concerning Alleged Dangerous Defects

PIAC is pleased to announce that it has been granted leave to intervene before the Supreme Court of Canada in North v. BMW. This appeal raises important questions about consumer redress where a manufacturer is alleged to have known that a product contained a dangerous defect, including when consumers may recover economic losses in negligence. PIAC’s intervention will bring a distinct consumer perspective to the issues before the Supreme Court of Canada.