Fighting for consumer rights

The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.

We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.

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We Fight for That! Podcast

Executive Director John Lawford (and guests) discuss the latest consumer protection stories.

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Latest News

PIAC Granted Leave to Intervene in Supreme Court of Canada Appeal Concerning Alleged Dangerous Defects

PIAC is pleased to announce that it has been granted leave to intervene before the Supreme Court of Canada in North v. BMW. This appeal raises important questions about consumer redress where a manufacturer is alleged to have known that a product contained a dangerous defect, including when consumers may recover economic losses in negligence. PIAC’s intervention will bring a distinct consumer perspective to the issues before the Supreme Court of Canada.

PIAC Commented on the National Anti-Fraud Strategy

The Public Interest Advocacy Centre (PIAC) commented on the National Anti-Fraud Strategy consultation, earlier in April. The Department of Finance, in collaboration with other federal departments, launched a consultation to seek feedback on proposed measures for a National Anti-Fraud Strategy. PIAC pointed to the underlying gaps that should be considered to have a more comprehensive national anti-fraud policy.

Restrictive Covenants and Grocery Competition in Canada – PIAC Report

The Public Interest Advocacy Centre (PIAC) today published its Report concerning Restrictive Covenants and Grocery Competition in Canada. PIAC also reviewed exclusivity clauses, another form of property control to understand how these different restrictions affect consumers’ access to food and grocery stores. PIAC’s Report calls for transparency, and collaborative national action to combat anti-competitive property controls in the Canadian Grocery Sector.