Fighting for consumer rights
The Public Interest Advocacy Centre is a national not-for-profit corporation and a federally registered charity that protects consumer interest in regulated industries such as telecommunications, energy, financial services, privacy and transportation.
We help you save money on your bills, get treated fairly by service providers and ensure important services are affordable and accessible for all Canadians.
We Fight for That! Podcast
Executive Director John Lawford (and guests) discuss the latest consumer protection stories.
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PIAC Commented on the National Anti-Fraud Strategy
The Public Interest Advocacy Centre (PIAC) commented on the National Anti-Fraud Strategy consultation, earlier in April. The Department of Finance, in collaboration with other federal departments, launched a consultation to seek feedback on proposed measures for a National Anti-Fraud Strategy. PIAC pointed to the underlying gaps that should be considered to have a more comprehensive national anti-fraud policy.
Restrictive Covenants and Grocery Competition in Canada – PIAC Report
The Public Interest Advocacy Centre (PIAC) today published its Report concerning Restrictive Covenants and Grocery Competition in Canada. PIAC also reviewed exclusivity clauses, another form of property control to understand how these different restrictions affect consumers’ access to food and grocery stores. PIAC’s Report calls for transparency, and collaborative national action to combat anti-competitive property controls in the Canadian Grocery Sector.
PIAC Comments on OBSI External Review – 2026
The Public Interest Advocacy Centre (PIAC) provided its comments to the OBSI Independent External Review. PIAC’s experience and research suggests that the OBSI is not sufficiently well known in Canada, and significant effort is still required to increase consumer awareness.
